Order Tracking
How to Track Your Order
We know how exciting it is to wait for your special purchase to arrive. At Luxe Bride CO, we make it easy to stay updated on your order every step of the way. Here's everything you need to know about tracking your order.
Getting Your Tracking Information
Once your order ships, you'll receive an email notification with a tracking number and a link to follow your package in real time. This email is sent to the address associated with your account, so make sure to check your inbox and spam folder if you don't see it right away.
You can also log into your Luxe Bride CO account at any time to view your orders and tracking details. Simply navigate to your account dashboard and select the order you'd like to track.
Understanding Your Tracking Status
Your tracking information will show you the current location of your package and estimated delivery date. Common statuses include:
- Processing – Your order is being prepared for shipment
- Shipped – Your package is on its way
- In Transit – Your order is with the carrier and moving toward your address
- Out for Delivery – Your package will arrive today
- Delivered – Your order has been successfully delivered
Delivery Timeframes
Standard shipping typically takes 5–7 business days from the date your order ships. Expedited options may be available at checkout for faster delivery. Keep in mind that delivery times may vary depending on your location and current carrier capacity.
What If Your Package Doesn't Arrive?
If your tracking shows "Delivered" but you haven't received your package, check with neighbors or household members first. If you still can't locate it after 48 hours, contact our customer service team with your order number and tracking information, and we'll investigate right away.
For any questions about your order or tracking, we're here to help. Reach out to us and we'll make sure your Luxe Bride CO purchase arrives safely and on time.